Terms of Service

Kilo Proxy Terms of Service

These Terms of Service (hereinafter the "Agreement") constitute a valid contract between Kilo Proxy (website: https://www.kiloproxy.com, hereinafter "we" or "Kilo Proxy") and you (hereinafter the "User" or "you") regarding the proxy IP services and related matters.

By clicking to confirm, registering an account, making a payment, or otherwise using Kilo Proxy services, you are deemed to have read, understood and accepted the entire contents of this Agreement. If you do not agree to any term of this Agreement, please stop using the services immediately.

Please pay particular attention to the terms of this Agreement concerning disclaimers, service limitations, handling of breaches and dispute resolution, which may be highlighted in bold or underline.


1. Service Description

1.1 The "services" under this Agreement refer to the proxy IP services and related technical and network support services provided by Kilo Proxy to you.

1.2 The service types provided by Kilo Proxy include but are not limited to: static ISP residential proxies (native/broadcast), static datacenter proxies, and rotating residential proxies, as displayed on the official website.

1.3 Kilo Proxy will provide the services to you in accordance with this Agreement.


2. Service Fees

2.1 Service fees are subject to the prices listed on your order page. You may select the specific service type according to your actual needs and complete payment at the stated price.

2.2 Payment methods: the specific fee details and payment instructions are subject to the valid billing methods and standards published on the order page. Alipay, Visa, Mastercard, USDT and other payment methods are supported.

2.3 Before you complete full payment, Kilo Proxy reserves the right to withhold or suspend the services and/or technical support.


3. Usage Notice

3.1 Usage Restriction: This product does not support direct use in the Mainland China network environment. Please ensure that you have an available overseas network environment. Refunds are not supported for inability to use the service caused by an unsuitable network environment.

3.2 You agree to comply with this Agreement and the relevant management rules and procedures shown on the service pages. The foregoing terms and rules may change from time to time. If you do not agree to the relevant changes made by Kilo Proxy to this Agreement, you have the right to stop using Kilo Proxy services. If you continue to use Kilo Proxy services, you are deemed to accept the changes made by Kilo Proxy to this Agreement.

3.3 You undertake not to engage in any of the following acts when using the services:

3.3.1 Engaging in any act that damages or attempts to damage network security, including but not limited to phishing, hacking, network fraud, spreading viruses/trojans/malicious code, and scanning, sniffing, ARP spoofing or DDoS attacks against other websites and servers;

3.3.2 Altering or attempting to alter the system configuration provided by Kilo Proxy without authorization, or damaging system security and network security;

3.3.3 Modifying, translating, adapting, leasing, sublicensing, transferring, distributing or transferring the software provided by Kilo Proxy, or reverse engineering, decompiling or attempting to obtain the source code of the software;

3.3.4 Copying, distributing, transferring, licensing or providing the proxy services without the written permission of Kilo Proxy;

3.3.5 Using Kilo Proxy services to send large amounts of spam, commercial advertising emails or emails containing unlawful information.

3.4 You shall not use the resources and services provided by Kilo Proxy to upload, download, store or publish the following information/content, nor facilitate others in publishing such information:

3.4.1 Political propaganda or news information that violates laws and regulations;

3.4.2 Political propaganda or news information involving state secrets;

3.4.3 Information that is superstitious, obscene, pornographic, vulgar or incites crime;

3.4.4 Gambling, unlawful internet publishing activities, etc.;

3.4.5 Information that violates national and religious policies;

3.4.6 Information that affects the secure operation of the internet;

3.4.7 Information that infringes the lawful rights of others or harms public morality;

3.4.8 Other content that violates laws, regulations, departmental rules or national policies.

3.5 You shall not use the proxy services in any manner that may violate national or local laws and regulations, industry practices and public morality, nor use the services in any manner that may affect or harm the interests of Kilo Proxy.

3.6 During the term of this Agreement you shall comply with all applicable laws and regulations, and shall not commit any unlawful act, any act in breach of this Agreement, or any act infringing the lawful rights of third parties. You are fully responsible for all activities under your account.

3.7 If you violate any term of this Agreement or applicable laws and regulations, or there is a third-party complaint and you are unable to provide counter-evidence, Kilo Proxy has the right, after written notice, to restrict or ban your account, suspend or terminate part or all of the service functions, and to require you to compensate the economic losses caused to Kilo Proxy.

3.8 If Kilo Proxy discovers that you have violated the above provisions, it has the right to take corresponding measures, including but not limited to immediately terminating the service, suspending the service or deleting the relevant information.


4. Confidentiality

4.1 Confidential information means all technical or non-technical information disclosed by one party to the other, including but not limited to product information, product planning, prices, financial and marketing plans, business strategies, customer information, customer data, research data, software, hardware, API interfaces, technical descriptions, designs, formulas and algorithms.

4.2 Both parties agree to keep all confidential information received in confidence and to ensure that employees with access to the confidential information comply with the confidentiality obligations under this clause. Unless the confidential information has been disclosed to the public, the receiving party shall not disclose it to any third party.

4.3 This clause shall survive the termination of this Agreement.


5. Term and Termination

5.1 From the date you agree to this Agreement and order the relevant services, you have the right to access Kilo Proxy services.

5.2 You shall maintain a sufficient account balance to ensure continuity of service. In the event of arrears, Kilo Proxy has the right to terminate the provision of services under this Agreement.

5.3 This Agreement terminates in the following circumstances:

5.3.1 Both parties agree to terminate early;

5.3.2 If you materially breach your obligations under this Agreement, Kilo Proxy has the right to suspend and terminate the services and terminate this Agreement early. Any outstanding payments remain due and payable;

5.3.3 When your conduct endangers the security of Kilo Proxy or other networks or servers, Kilo Proxy has the right to suspend or terminate the services.


6. Liability for Breach

6.1 The use of Kilo Proxy services and other software and services shall comply with applicable laws and regulations and this Agreement.

6.2 The following circumstances are not deemed a breach by Kilo Proxy:

6.2.1 Kilo Proxy suspending services for maintenance and updates;

6.2.2 A decline in network access speed due to network congestion.

6.3 In no event shall Kilo Proxy be liable for any indirect, consequential, punitive, incidental or special damages, including loss of profits suffered by you arising from the use of Kilo Proxy services, even if you have been advised of the possibility of such loss.

6.4 The liability of Kilo Proxy shall not exceed the total amount of the service fees found to be in breach.


7. Force Majeure

7.1 Where this Agreement cannot be performed, need not be performed, or becomes meaningless due to force majeure or accidental events, neither party shall bear liability.

7.2 Force majeure and accidental events mean events that cannot be foreseen, overcome or avoided and that have a material impact on one or both parties, including but not limited to natural disasters such as floods, earthquakes and epidemics, as well as social events such as war, unrest, acts of state, interruption of telecommunication trunk lines, hacking, network congestion, technical adjustments by telecommunication authorities and government regulations.


8. Governing Law and Dispute Resolution

8.1 This Agreement is governed by and construed and enforced in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles that may require the application of other laws.

8.2 Any dispute, controversy, difference or claim arising out of or relating to this Agreement, including the existence, validity, interpretation, performance, breach or termination thereof, or any dispute regarding non-contractual obligations arising out of this Agreement, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC) under the HKIAC Administered Arbitration Rules in force when the Notice of Arbitration is submitted. The seat of arbitration shall be Hong Kong, the number of arbitrators shall be three, and the arbitration proceedings shall be conducted in English.


9. Miscellaneous

9.1 The service descriptions and prices on the pages of the Kilo Proxy website https://www.kiloproxy.com, as well as the order pages you confirm and accept, form an integral part of this Agreement. In the event of any inconsistency between this Agreement and the foregoing service descriptions, prices and order pages, this Agreement shall prevail.

9.2 Kilo Proxy has the right to assign all or part of its rights and obligations under this Agreement to any affiliate of Kilo Proxy by means of disclosure on https://www.kiloproxy.com, website announcement or written notice.

9.3 If any term of this Agreement should, by its special nature or for other reasons, be deemed to remain valid after the termination of this Agreement, such term shall continue to exist and be effective after termination, including but not limited to terms on warranties, confidentiality, intellectual property, and governing law and dispute resolution.